Enhanced Facilities for Women Passengers:
1. Dedicated Coaches:
First-class sections and coaches exclusively for women to ensure a safe and comfortable travel experience.
2. Enhanced Surveillance:
CCTV cameras have been installed throughout the metro system to monitor and enhance security for women passengers.
3. Exclusive Toilets:
Provision of exclusive women-only toilet facilities at all stations for added convenience and privacy.
4. Customer Care Support:
A dedicated customer care facility has been established to address concerns, queries, and complaints of women passengers promptly and efficiently.
5. Safety Measures:
Strict enforcement of a zero-tolerance policy against drunkards and troublemakers, prioritising the safety and well-being of women passengers.
6. Security Presence:
A higher number of security staff has been deployed at all metro stations to provide a safer environment for women commuters.
7. Enforcement of Coach Rules:
Security personnel regularly monitor and check to ensure that male commuters do not travel in women-only coaches, maintaining a secure and respectful atmosphere for women passengers.
